The Tourist Office | Avignon Tourisme

Avignon Tourist Office

OPPOSITE RECEPTION AT41 Cours Jean Jaurès, 84000 Avignon

From 1 April to 3 July / from 26 July to 31 October 2026
Monday to Saturday: 9am-6pm
Sundays and public holidays: 10am-5pm

Festival: 4 to 25 July 2026
Every day: 9am-7pm

From 1 November 2026 to the end of March 2027
Monday to Friday: 9am-6pm
Saturdays: 9am-5pm
Sundays during school holidays: 10am-1pm
Other Sundays: closed
Public holidays 1 and 11 November: 10am-5pm
Public holidays 25 December 2026 and 1 January 2027: closed

TELEPHONE RECEPTION

From 1 April to 3 July / from 26 July to 31 October 2026
Monday to Saturday: 9am-6pm
Sundays and public holidays: 9am-5pm

Festival: 4 to 25 July 2026
Every day: 9am-7pm

From 1 November 2026 to the end of March 2027
Monday to Friday: 9am-6pm
Saturdays: 9am-5pm
Sundays during school holidays: 10am-1pm
Other Sundays: closed
Public holidays 1 and 11 November 2026: 9am-5pm
Public holidays 25 December 2026 and 1 January 2027: closed

SHOP

30 March to 3 July
Monday to Saturday: 10.00–13.00 and 14.00–17.30
Sundays and public holidays: 10.00–13.00 and 14.00–16.30

4 to 25 July 2026
Every day: 9.00 am–6.30 pm
1 to 30 September
Every day: 10.00–12.00 and 14.00–17.00

From 1 October 2026 to the end of March 2027
Closed

! At the shop: closes half an hour before the reception hall closes
! At reception: the Citybreak ticket office closes half an hour before closing time

THE DIFFERENT MEANS OF PAYMENT

WHERE CAN YOU FIND US?

How to reach us

By telephone: +33 (0)4 32 74 32 74
By e-mail: officetourisme@avignon-tourisme.com
Address: 41 Cours Jean Jaurès, 84000 Avignon

A team at your service!

Our bilingual or trilingual advisors can provide information in French, English, German, Italian, Spanish, Portuguese and Mandarin. As Avignon experts, they’ll give you their tips and recommendations for a 100% local visit! Hidden corners, must-see places, local secrets – discover our experts’ favourites.

Did you know?

The Tourist Office is a multicultural place, with over 5 nationalities and 7 languages spoken(French, English, German, Italian, Spanish, Portuguese and Japanese)! In high season, our team welcomes seasonal advisors, including French and foreign students, young Europeans and international expatriates, all of whom love Avignon! Mexican, Italian, German, Spanish, Chinese and French from all over France, they share their enthusiasm and passion for Avignon!

Your day-to-day services

Welcome, advice and information on heritage, leisure activities, events, accommodation, food and wine, restaurants and sightseeing in Avignon and Provence.

At the tourist office
During the festival

Free wifi

Documentation

Tickets

Souvenir shop

The Tourist Office becomes the “Tourism and Festivals Office” for the duration of the festival!

Come and meet our teams for advice and answers to your questions on the theme of the festival: practical information, information map on festival venues, show venues, expert advice, travel solutions, young audiences, etc….

👉 And always a point of information and sale of Festival Off Avignon season tickets.

Our commitments and labels

Avignon accessible to all, a priority!

TheTourisme et Handicap (Tourism and Disability) state label is proof of a concrete commitment and a guarantee of an effective and appropriate welcome. It is awarded to tourism professionals who are committed to a quality approach focused onaccessibility to leisure activities and holidays for all. The label is renewed every 5 years. We are certified for 4 disabilities: motor, visual, hearing and mental.

Visit our special page to discover Avignon with your disability. You can also download our Accessibility and Comfort Guide. A complete guide to theaccessibility of monuments, museums, walks, guided tours and all the information you need to prepare your stay!

Avignon Tourist Office loves cycling!

Accueil Vélo is a national label guaranteeing a high-quality welcome and services along cycle routes for touring cyclists. The label is renewed every 3 years. We can provide you with a wealth of free information and support: detailed information sheets and maps of the département, as well as free equipment: a pump, a VAE battery charger and a repair kit.

You can also download our Guide Avignon à Vélo. A complete guide to cycling in and around Avignon!

The Tourist Office is committed to guaranteeing your satisfaction by taking into account your opinions, suggestions and complaints, and by implementing actions to continually improve the quality of our services and that of the destination. To find out more, click here!

Rewarded by our visitors’ testimonials. In 2022, the Tourist Office’s Reception service was awarded the e-reputation trophy in the best Tourist Office category in the Sud – Provence Alpes Côte d’Azur region. Avignon was awarded a score of 8.8/10, based on the opinions of visitors to the Tourist Office, collected using the Fairguest tool between 1 January and 31 December 2022.

Our greatest reward is your satisfaction! We want to make your stay an unforgettable experience. Your comments and suggestions help us toimprove the quality of our welcome.

Fill in the satisfaction questionnaire!

The Avignonnais counter

Are you a resident of Avignon or live in the Greater Avignon area and want to (re)discover your city? Are you looking for ideas for going out at the weekend or during the holidays? Activities to do in Avignon or the surrounding area?

TheTourist Office is there for you!

Theatre, dance, music and cinema programmes: all the latest cultural news is available at the Tourist Office! You’ll also find programmes of conferences and exhibitions, not to mention festive and culinary events.

At the Tourist Office, families can find all the activities they want to do with their children or teenagers, all year round and during the school holidays: treasure hunts, ideas for walks and visits in the town, attractions in the surrounding area…

Prepare your family holiday!

For those keen on outdoor activities, the tourist office and the information point at the Maison du Parc offer all the information you need on sports, walking, cycling, gardens and sporting routes.

Everything you need to know about Barthelasse island!

The guide to leisure activities lists more than 250 organisations offering courses for adults and children in fields as varied as painting, literature, magic, languages and circus arts, as well as activities to let off steam (capoeira, judo, karate, etc.), get some fresh air (golf, climbing, parachuting), breathe and find your balance (singing, yoga, etc.) and express yourself (music, theatre). Not forgetting a section dedicated to adapted sport for the disabled.

Download the brochure!

Avignonnais and residents of Greater Avignon can find practical information on local life at the Tourist Office: transport in the city and to the region, schools, lycées and collèges, associations, information on shops and craftsmen, magazines from the city and the agglomeration, etc.

Did you know?

The Palais des Papes and the Pont d’Avignon are free every Sunday for Avignon residents! On presentation of ID and valid proof of address (less than 6 months old). Find out more here!

Want to rediscover your city?

From November to March, discover Avignon with the Tourist Office’s guide-lecturers: a programme of themed tours to help you discover our city in a different way.
Booking recommended. Find out more!

I’m having my family over?

To visit Avignon.

To visit the surrounding area: all the documentation on the major sites, vineyards and attractions in the region is available from the Tourist Office.

We welcome new arrivals and provide them with all the information they need to settle in Avignon, discover the city and find out about the activities of the associations that welcome new arrivals.

The tourist office shop

a bag full of memories!

When you visit the tourist office, take the time to discover the selection on offer in the shop: regional products, made in local, Avignon designers, “Avignon” branded products, Festival posters… It’s impossible to leave without a little souvenir of Avignon!