At 07748 MdThe tourist office has the Tourism & Handicap label for 4 disabilities: motor, visual, hearing and mental. In order to provide the best possible welcome for disabled visitors, our tourist advisors are fully trained to accompany disabled visitors. The reception hall is accessible and has adapted facilities, and we offer several services for disabled visitors.
All our services are free! To take advantage of them, simply contact us before you come to Avignon or address your request to our travel advisors at the our tourist office.
For the loan of a wheelchair, MP3 player or Braille document, we recommend that you book these in advance by contacting us by mail or by telephone.
.
Whether you have a temporary or permanent disability, our Avignon Accessibility & Comfort guide is for you. You can download ithere or request a paper versionr by contacting us by mail or by phone, or by requesting it from our holiday advisors when you visit our tourist office.
If you’re interested in Avignon’s heritage, the Leisure and Heritage brochure is for you! You’ll find the museums and collections in Avignon and Villeneuve les Avignon, all the leisure offers as well as the visits and walking tours to do in the city, in short: everything you need to visit and discover the city!
The Pont d’Avignon has been awarded the Tourisme & Handicap label for motor, hearing and mental disabilities, making it the 1st fully accessible medieval site!Tours lasting around 40 minutes. Open every day, all year round. Free, adapted audio guides for the visually impaired public and people with intellectual disabilities.
Entrance to the Palais des Papes, the Pont d’Avignon and the Papal Gardens is free for people with a CMI (Mobility Inclusion Card) and an accompanying person (proof is requested).
Due to a large number of steps, the classic tour route of the Palais des Papes is partially inaccessible to wheelchair users. However, solutions do exist! Our teams are mobilised to accompany you and give you a “tailor-made” experience. Your tour will take you through the main areas of the monument and enable you to discover the history of the Popes.
The tour is accessible by reservation only – reservations are possible up to 24 hours before the slot – on Tuesdays, Fridays and Sundays from 2pm to 4pm. dates subject to change, to be confirmed with the Avignon Tourist Office teams
Tour duration: 2h
Information and conditions; https://palais-des-papes.com/parcours-confort/
Most of the museums are equipped, partially or fully accessible to all, discover them in our guide Accessibility and comfort. The city’s museums offer sensory guided tours and workshops to help people with visual or hearing impairments discover the “Avignon Musées” cultural hub.To find out about the programme, consult the museums or the tourist office.
For the visually impaired, the presentation of the town and its heritage is available in audio version. A Braille version is available in five languages at the tourist office reception desk.
Cruise ship in front of Avignon and its Palais des Papes. Credit: Frédéric Dahm / Empreintes d'AilleursIn the “Accessibility and comfort” guide, you will find a selection of establishments accessible to people with disabilities.
To optimise the conditions for visiting and daily life for its residents and visitors, the city of Avignon is reorganising a large part of its city centre, by pedestrianising the roads in the hyper-centre in particular, and undertaking a repair of the major roads; pedotactile strips at pedestrian crossings and adapted signage for the visually impaired/blind, pavements with a 10% slope to facilitate the passage of PRM, etc ….
Grand Avignon transport has a tthirty buses and intramural shuttles equipped for PRM, with also audio and light signals for the 3 other disabilities. One service, Orizen, proposes to come pick up people with disabilities as close as possible to their homes to take them to their destinations.The river shuttle: runs in season only and is equipped for PRM.
Good to know: the river shuttle does not have an access ramp.
PRM parking in the open air is free for people with the European Parking Card for disabled people, and limited to 12 hours maximum. Around one hundred spaces are spread throughout the inner city, and are signposted with panels and marked on the ground.
Two spaces are located in the immediate vicinity of the Tourist Office and one reserved parking space is located in front of the Tourist Office, 41 cours Jean Jaurès: 6 metres from the entrance to the Tourist Office building, by flat path.
People with reduced mobility with the CMI stationnement may park in reserved spaces or in non-dedicated spaces provided that the Carte Mobilité Inclusion (parking) remains visible to control officers.
People with reduced mobility can register with CIRAPS in order to benefit from the best parking conditions: https://avignon.e-habitants.com/login
Outside the ramparts, 2 free open-air car parks equipped with about ten spaces each, with a free shuttle bus service equipped: île Piot and des Italiens car parks.
Your remarks are valuable to improve consideration of your specific needs at the tourist office and in the city. Send us your comments and observations to https://cvip.sphinxonline.net/v4/s/zyk5gd
