People in wheelchairs along the rampartsPeople in wheelchairs along the ramparts
©People in wheelchairs along the ramparts|Franck Mariotti

Tourism and disability

Want to visit Avignon? Welcome to this page designed to make your stay as comfortable as possible!


The tourist office

The tourist office has been awarded the Tourisme & Handicap label for 4 disabilities: motor, visual, auditory and mental. In order to welcome disabled visitors in the best possible way, our tourist advisors are trained to accompany people with disabilities. The reception hall is accessible and has adapted facilities, and we offer several services for disabled visitors.

Our free services

All our services are free! To take advantage of them, simply contact us before you come to Avignon or address your questions to our travel consultants at the our tourist office.

For the loan of a wheelchair, MP3 player or Braille document, we recommend that you reserve these in advance by contacting us by mail or by telephone.

  • Parking space in front of the Tourist Office
  • Free loan of a wheelchair
  • City discovery tour “Parcours confort” in French and English
  • Presentation of Avignon in Braille and enlarged characters (FR, EN, DE, IT, ESP),
  • Presentation of Avignon in MP3 format downloadable online and free loan on site
  • Fixed magnetic loop

A complete guide

Whether you have a temporary or permanent disability, our Avignon Accessibilité & Confort guide is made for you. You can download ithere or request it in papier version by contacting us by mail or by phone, or by requesting it from our stay advisors when you visit our tourist office.

Visit Avignon

If you’re interested in Avignon’s heritage, the Leisures and Heritage brochure is for you! You’ll find the museums and collections of Avignon and Villeneuve les Avignon, all the leisure offers as well as the visits and walking tours to do in the city, in short: everything to visit and discover the city!

The Pont d’Avignon is labeled Tourisme & Handicap for handicap moteur et mental.Tour lasts approx. 40 min. Open daily, all year round. Free adapted audio guides for the visually impaired public and people with intellectual disabilities

Most museums are equipped, partially or fully accessible to all, discover them in our guide Accessibility and comfort. The city’s museums offer sensory guided tours and workshops to help people with visual or hearing impairments discover the “Avignon Musées” cultural hub.To find out about the program, consult the museums or the tourist office.

For the visually impaired, the presentation of the town and its heritage is available in audio version. A Braille version is available in five languages at the tourist office reception desk.

  • An accessible tour 

A tour adapted for people with reduced mobility, the Comfort Tour takes you on a one-hour tour of the town, departing from the tourist office.The little train and the panoramic bus are equipped to accommodate people with reduced mobility, as well as people with mental and hearing impairments via an adapted audioguide.

  • Les Grands Bateaux de Provence

Discover Avignon and Provence along the water for a lunch, a dinner, an hour-long promenade or a musical evening. Cruises accessible to PMR and the hearing impaired.

  • The river shuttle

To reach the île de la Barthelasse, a haven of greenery facing the Cité des Papes, take the river shuttle, accessible by chair with assistance.

  • Les Noctambules

Les Noctambules offer nightly guided walking tours of the city’s streets. The tours are adaptable for people with disabilities. Please let Vincent, your guide, know when booking by telephone or by mail.

Practical information

In the “Accessibility and comfort” guide, you’ll find a selection of establishments accessible to people with disabilities.

To optimize conditions for visits and daily life for its residents and visitors, the city of Avignon is reorganizing a large part of its city center, by pétonnisant lanes in the hyper center in particular, and by undertaking a réfection des axes majeurs ; pedotactile strips at crosswalks and adapted signage for the visually impaired/blind, sidewalks with a 10% slope to facilitate the passage of PRM, etc. …

Grand Avignon’s transport system has around tthirty buses and intramural shuttles equipped for PRM, with also audio and light signals for the 3 other disabilities. A service,Allobus, proposes to pick up people with disabilities as close as possible to their homes to take them to their destinations. A small electric shuttle, la Baladine, offers a city tour accessible to all by public transport.The river shuttle: runs seasonally only and is equipped for PRM.

PRM parking in the full open air is free for people with the Carte Européenne de stationnement pour personne handicapée, and limited to 12 hours maximum. Around 100 parking spaces are distributed throughout the intramural area, and are marked with panels and ground markings.

Two spaces are located in the immediate vicinity of the Tourist Office, and one reserved parking space is located in front of the Tourist Office, 41 cours Jean Jaurès: 6 meters from the entrance to the Tourist Office building, by flat path.

People with reduced mobility with the CMI stationnement may park in reserved spaces or in non-dedicated spaces provided that the Carte Mobilité Inclusion (parking) remains visible to control officers.

People with reduced mobility can register with CIRAPS to enjoy the best parking conditions:

Outside the ramparts, 2 free open-air car parks equipped with ten spaces each, with a free shuttle service equipped: parking de île Piot and des Italiens.

Your remarks are valuable to improve consideration of your specific needs at the tourist office and in the city. Send us your comments and observations to