At 07748 MdThe tourist office has been awarded the Tourisme & Handicap label for 4 disabilities: motor, visual, auditory and mental. In order to welcome disabled visitors in the best possible way, our tourist advisors are trained to accompany people with disabilities. The reception hall is accessible and has adapted facilities, and we offer several services for disabled visitors.
All our services are free! To take advantage of them, simply contact us before you come to Avignon, or ask our tourism advisors at our tourist office. For the loan of wheelchairs, MP3 players or Braille documents, we recommend that you reserve them in advance by contacting us by e-mail or telephone.
Whether you have a temporary or permanent disability, our Avignon Accessibility & Comfort guide is made for you. You can download ithere, or request a paper versionby e-mail or telephone, or by asking our tourism advisors when you visit our tourist office.
If you’re interested in Avignon’s heritage, the Loisirs et Patrimoine brochure is for you! In it, you’ll find all the museums and collections in Avignon and Villeneuve les Avignon, as well as all the leisure activities on offer and the tours and walks to do in the city. In short: everything you need to visit and discover the city!
The Pont d’Avignon has been awarded the Tourisme & Handicap label for motor, hearing and mental disabilities, making it the 1st medieval site to be fully accessible!Tour lasts approx. 40 min. Open every day, all year round. Free audioguides adapted for the visually impaired and people with intellectual disabilities. Admission to the Palais des Papes and Pont d’Avignon is free for disabled cardholders and their companions (proof required).
Due to a large number of steps, the classic tour route of the Palais des Papes is partially inaccessible to people in wheelchairs. However, solutions exist! Our teams are mobilized to accompany you and allow you a “tailor-made” experience. Your route will take you to the main areas of the monument and will allow you to discover the history of the popes.
The route is accessible by reservation only – reservation is possible up to 24 hours before the slot – on Tuesdays, Fridays and Sundays from 4 p.m. to 6 p.m. until October 31, 2024 and from 2 p.m. to 4 p.m. until November 1, 2024.
Duration of the visit: 2 hours
Information and conditions > https://palais-des-papes.com/parcours-confort/
Most museums are equipped, partially or fully accessible to all. Find out more in our Accessibility and Comfort guide. The city’s museums offer sensory tours and workshops to help people with visual or hearing impairments discover the “Avignon Musées” cultural hub.To find out about the program, consult the museums or the tourist office.
For the visually impaired, an audio version of the presentation of the town and its heritage is available. A Braille version is available in five languages at the Tourist Office reception desk.
The Parcours Confortis a tour adapted for people with reduced mobility, allowing you to discover the town in just one hour, starting from the tourist office.The little train and the panoramic busare equipped to welcome people with reduced mobility, as well as those with mental or hearing impairments via an adapted audioguide.
Discover Avignon and Provence on the water for lunch, dinner, a one-hour cruise or an evening of music. Accessible to PRM and hearing-impairedpassengers.
To reach Barthelasse Island, a haven of greenery opposite the Cité des Papes, take the river shuttle, which is wheelchair-accessible with assistance.
Cruise ship in front of Avignon and its Palais des Papes. Credit: Frédéric Dahm / Empreintes d'AilleursIn the “Accessibility and comfort” guide, you’ll find a selection of establishments accessible to people with disabilities.
To optimize the visiting and daily living conditions of its residents and visitors, the city of Avignon is reorganizing a large part of its city center, notably by pedestrianizing the streets in the hypercenter, and by undertaking an overhaul of the major thoroughfares. crosswalks and signposts adapted for the visually impaired/ blind, sidewalks with a 10% slope to facilitate the passage of PRMs, etc…
Greater Avignon’s transport network hasaround 30 buses and shuttles equipped for PRMs, with audible and visual signals for the 3 other disabilities. TheAllobus service picks up people with disabilities as close as possible to their homes and takes them to their destinations. A small electric shuttle, the Baladine, offers a city tour accessible to all by public transport.The river shuttle: only in season and equipped for PRMs.
Open-air PRM parking is free for holders of the European Parking Card for the Disabled, and limited to a maximum of 12 hours. Around a hundred spaces are available within the city limits, indicated by signs and road markings. Two spaces are located in the immediate vicinity of the Tourist Office, and a reserved parking space is located in front of the Tourist Office, 41 cours Jean Jaurès: 6 meters from the entrance to the Tourist Office building, on a level path. Disabled people with a CMI stationnement may park in reserved or non-dedicated spaces, provided that the Carte Mobilité Inclusion (parking) remains visible to control officers. People with reduced mobility can register with CIRAPS to benefit from the best parking conditions:https://avignon.e-habitants.com/login Outside the ramparts, there are 2 free open-air parking lots, each with around ten spaces, and a fully-equipped free shuttle service: parking de île Piot and parking des Italiens. Your feedback is invaluable in helping us to take better account of your specific needs at the tourist office and in the city. Send us your comments and observations to https://cvip.sphinxonline.net/v4/s/zyk5gd
